FlatClaim

Claim flight compensation yourself and keep 100% of it.

Delayed 3+ hours, cancelled, or bumped? EU261 and UK261 give you €250–€600 (£220–£520). Many claim companies keep roughly a third to a half of that after fees. Check your flight for free.

1. Optional: prefill from your boarding pass

Upload a boarding pass (PDF or photo) or a booking confirmation. We read the barcode or text on our own server, in memory only. The file is never stored and never sent anywhere else.

2. Your flight

Connecting flights on one booking: enter your first departure and final destination.

3. What happened?

Cancellation
Denied boarding
Replacement flight
Arrival at final destination

How late you arrived compared with the original scheduled arrival (when the doors opened). For a cancellation or denied boarding, give the arrival of your replacement flight.

Reason the airline gave

Questions and answers

Is FlatClaim free?

Yes. The eligibility checker is free to use.

Does FlatClaim take a share of my compensation?

No. FlatClaim never contacts the airline, never receives your compensation and never takes a success fee. The airline pays you directly.

How much compensation do EU261 and UK261 give?

EU261 gives €250/€400/€600 for flights up to 1,500 km, 1,500–3,500 km (and all intra-EU flights over 1,500 km) and over 3,500 km; UK261 gives £220/£350/£520. Distance is the great circle between the first departure and the final destination (Art. 7(4); Bossen C-559/16). The airline may cut the amount by 50% if it re-routed you and you arrived only a little late (Art. 7(2)). If extraordinary circumstances caused the problem, nothing is owed (Art. 5(3)).

How late does my flight have to be?

3 hours or more at your final destination (Sturgeon C-402/07; Nelson C-581/10). Arrival is the moment at least one aircraft door opens (Germanwings C-452/13). For connecting flights on one booking, the delay at the final destination counts (Folkerts C-11/11).

Is a technical problem an extraordinary circumstance?

Technical problems found during maintenance or caused by a failure to maintain the aircraft are part of the airline's normal activity and are generally NOT extraordinary (Wallentin-Hermann, C-549/07; van der Lans, C-257/14). Exceptions are narrow, for example hidden manufacturing defects or sabotage.

How long do I have to claim?

Time limits come from national law (Cuadrench Moré C-139/11), so they differ by country: for example 3 years in Germany (from the end of the year), 6 years in England & Wales and 1 year in Poland. The checker shows the limits for your route; the full table, with how certain each one is, is on the sources page.

Is FlatClaim legal advice?

No. FlatClaim is not a law firm and does not check your individual case. The result is an indication based on the published law and case law listed on the sources page; courts decide individual cases.

What happens to the boarding pass I upload?

It is read on FlatClaim's own server, in memory only, by local open-source software. It is never written to disk, logged, or sent to third parties or AI services.

Every rule above, with the article or judgment behind it: Sources.