Legal

What FlatClaim is, and is not

• FlatClaim is a self-help document generator. It produces letters and information from the facts you enter.
• We are not a law firm, and nothing here is legal advice. We do not check your individual case.
• We do not contact the airline for you, do not represent you, do not collect or receive compensation, and take no success fee. The airline pays you directly.
• The result is an indication based on the published law and case law listed on the sources page. Courts decide individual cases.
• The eligibility checker is free.

Imprint

Simplified AI Solutions Kft.
Registered seat: 1119 Budapest, Etele út 31. 1. em. 4. ajtó, Hungary
Registry court: Fővárosi Törvényszék Cégbírósága
Company registration no.: Cg. 01-09-420734
Tax no.: 32373769-1-43 · EU VAT no.: HU32373769
Email: [email protected]
Hosting provider: Self-hosted by Simplified AI Solutions Kft. (address above); delivered through Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA

Privacy (summary)

• Eligibility checks are computed on request and not stored.
• Uploaded boarding passes and booking confirmations are processed in memory only on our server, by local open-source software. They are never written to disk, logged, or sent to third parties or AI services.
• We never ask for your bank details.
• Visit counting, without cookies. Our own server counts page views and daily visitors. To tell visitors apart within one day it keeps a one-way hash of your IP address and browser identifier (User-Agent) mixed with a random value that is replaced every day and then deleted, so visits cannot be linked across days or traced back to you. Your IP address itself is never stored. We also record the website that linked to us (its name only), the campaign tags in the link you arrived on (utm_source, utm_medium, utm_campaign, utm_content), and that a key action happened (an eligibility check was run, the result was eligible, a boarding pass was uploaded), never what you entered. If your browser sends Do Not Track or Global Privacy Control, you are not counted at all; bots are not counted either. Fetches by AI assistants and search crawlers (for example ChatGPT-User or PerplexityBot) are counted only as a daily number per page and crawler name.
• No cookies, no third-party analytics, scripts or fonts, and no advertising. The counts stay on our server and are deleted after 13 months.

Full privacy notice and terms: to be finalised before launch.