KLM Royal Dutch Airlines delay or cancellation compensation: claim it yourself
If your KLM Royal Dutch Airlines flight arrived 3 hours or more late, was cancelled at short notice or you were denied boarding, you may be owed €250–€600 (or £220–£520 under UK261). Airlines must pay this directly to you. You don't need a claims company that keeps part of it.
How much?
| Flight distance | EU261 | UK261 |
|---|---|---|
| up to 1,500 km | €250 | £220 |
| 1,500–3,500 km (and all intra-EU flights over 1,500 km) | €400 | £350 |
| over 3,500 km | €600 | £520 |
The airline may cut these amounts by 50% if it re-routed you and you arrived only a little late (Art. 7(2)). If extraordinary circumstances caused the problem, nothing is owed (Art. 5(3)).
Which KLM Royal Dutch Airlines flights are covered?
- KLM Royal Dutch Airlines holds a licence in Netherlands, an EU/EEA country. EU261 covers its flights departing from the EU and its flights arriving in the EU.
Where to claim with KLM Royal Dutch Airlines
Send your claim through KLM Royal Dutch Airlines's official channel: https://www.klm.com/claim
We could not open this form automatically when we last checked it. If it has moved, start from KLM Royal Dutch Airlines's information page: https://www.klm.com/information/refund-compensation/compensation
If KLM Royal Dutch Airlines refuses or doesn't answer
For UK261 claims, KLM Royal Dutch Airlines uses this approved ADR scheme: AviationADR.
You can complain to the national enforcement body or an ADR body in the country of departure. Our sources page lists them.
Time limit
Time limits come from national law. In Netherlands, KLM Royal Dutch Airlines's home country: 2 years from the day after arrival (art. 8:1835 BW as applied by Dutch courts).
Check your KLM Royal Dutch Airlines flight for free
Enter your flight and what happened: you get the amount, the legal reasons and the time limit, free.
Honest comparison
You can write the claim letter yourself. EU consumer centres offer free templates. FlatClaim's free checker saves you the research: amount calculation, legal reasons and official links. We never take a percentage of your compensation.
Questions and answers
How much compensation can I get from KLM Royal Dutch Airlines?
up to 1,500 km: EU261 €250, UK261 £220; 1,500–3,500 km (and all intra-EU flights over 1,500 km): EU261 €400, UK261 £350; over 3,500 km: EU261 €600, UK261 £520. The airline may cut these amounts by 50% if it re-routed you and you arrived only a little late (Art. 7(2)). If extraordinary circumstances caused the problem, nothing is owed (Art. 5(3)).
Which KLM Royal Dutch Airlines flights are covered?
KLM Royal Dutch Airlines holds a licence in Netherlands, an EU/EEA country. EU261 covers its flights departing from the EU and its flights arriving in the EU.
Where do I send my claim to KLM Royal Dutch Airlines?
Send your claim through KLM Royal Dutch Airlines's official channel: https://www.klm.com/claim
What can I do if KLM Royal Dutch Airlines refuses or doesn't answer?
For UK261 claims, KLM Royal Dutch Airlines uses this approved ADR scheme: AviationADR. You can complain to the national enforcement body or an ADR body in the country of departure. Our sources page lists them.
How long do I have to claim from KLM Royal Dutch Airlines?
Time limits come from national law. In Netherlands, KLM Royal Dutch Airlines's home country: 2 years from the day after arrival (art. 8:1835 BW as applied by Dutch courts).
Do I need a claims company to claim from KLM Royal Dutch Airlines?
You can write the claim letter yourself. EU consumer centres offer free templates. FlatClaim's free checker saves you the research: amount calculation, legal reasons and official links. We never take a percentage of your compensation.
Information checked on 2026-11-14. Airlines change their forms often, so if a link is broken, tell us.
FlatClaim is a document generator, not a law firm, and this is not legal advice. We don't contact the airline for you.